Used to create, secure and recover an account.
PRIVACY PORTAL
Vertex Trade Privacy Portal
Our approach to protecting your information
This page explains what personal information may be processed when you use Vertex Trade, how it supports account access and platform operation, and how to contact us with a privacy request.
Privacy Notice Dashboard
GLOBAL NOTICE
Website, account access, Demo workspace and support interactions
View overview
Used to provide necessary access and preserve Demo preferences.
Used to answer requests and resolve issues.
Used to operate features shown inside the terminal.
Vertex Trade Privacy Principles
Clear Information
We explain visible categories of information and the platform features they support.
Purpose Limitation
Account and technical information should be handled only for defined operational and security purposes.
Account Access
Email verification and password recovery help keep access linked to the account owner.
Security Awareness
Users should never share passwords or reset links; support will not request them by email.
Request Handling
Questions about personal information can be sent through the published support channel.
Transparent Updates
This portal displays its update date so changes to the notice are visible.
How Vertex Trade Uses Information
Exercising Your Privacy Rights
You may ask what personal information is associated with your account or support interaction by contacting the published support email. A response may require verification of account ownership.
Send a correction request from the email address connected to the account and describe the information that should be reviewed.
You may submit a deletion request to support. Some records may need to be retained where necessary for platform security, dispute handling or applicable obligations.
Use a unique password, protect access to your email, and never share verification or password-reset links with another person.
Privacy FAQs
Email is used for account creation, confirmation, login-related communication and recovery workflows.
No. Demo mode uses simulated account funds for exploring the terminal workflow.
Return to account access and open the Risk disclosure link in the footer before considering live trading.
Email support@vertextrade.com and identify the request as a privacy enquiry.
Contact Vertex Trade Support
For privacy requests, account access questions or data concerns, use the published support address.
support@vertextrade.com